Chat with us on the diva-help channel

Whether you're stuck on a project snag or need clarity on a specific task

How it works

Speedy Solutions: Post your question or doubt directly in the diva-help channel
Prompt Assistance: Our support team will jump in to provide guidance and solutions
Focused Engagement: Keep discussions concise and to the point to make the most of this rapid support channel
Provide Relevant Details: To expedite the resolution process, include all pertinent information related to your query. This helps our support team grasp the context quickly and provide precise assistance, minimizing back-and-forth communication and time wastage
Know the Limits: While we strive to address queries within the same day, some issues may require deeper investigation or prolonged discussion. If your query exceeds this time frame or demands extensive analysis, please open a ticket accordingly.
Continuous Improvement: Your feedback is crucial! We'll continuously refine our process based on your experience